SHIPPING POLICY

At Tanusha Fashions, we aim to deliver your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

Orders are typically processed within 2–4 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Processing time may vary during sales, festive seasons, or high-demand periods.

2. Shipping Time

Estimated delivery timelines:

Metro Cities: 3–7 business days
Other Locations: 5–10 business days

Delivery timelines are approximate and may vary depending on courier availability and location accessibility.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping offers may be available on selected orders or promotional campaigns.

4. Order Tracking

Once your order is shipped:

You will receive a shipping confirmation message/email.
Tracking details and courier information will be shared to help you track your order.

5. Delayed or Failed Deliveries

Delays may occur due to:

Weather conditions
Public holidays
Courier partner issues
Incorrect shipping details provided by the customer

If delivery fails due to an incorrect address or unavailable recipient, additional shipping charges may apply for re-delivery.

6. International Shipping

Currently, international shipping may or may not be available depending on serviceability. Customers are advised to check availability before placing an order.

Custom duties or taxes for international orders, if applicable, shall be borne by the customer.

7. Damaged Packages

If you receive a damaged package:

Please record an unboxing video
Contact us within 24 hours of delivery
Share clear images/videos for verification

8. Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect or incomplete addresses.